GoFaceless Support

Email support@goagentic.com or use the support form in GoFaceless Settings while signed in.

Tell us the affected feature, the approximate time, and what you expected to happen. A safe request ID shown by GoFaceless can help us trace an action without needing your creative content.

For ChatGPT, Claude, OpenClaw, Hermes, Codex, or another connector, include the host name, whether the connection was review-only, create/edit, or delivery, and the failed step. You can disconnect an agent at any time from GoFaceless Settings without deleting the video session.

Never send us an OAuth token, API key, password, authorization code, signed media URL, or complete private prompt. GoFaceless support will never ask you to paste a credential into chat or email.

Disconnect the affected agent in GoFaceless Settings and contact us immediately. Keep the session and approximate event time available; do not publish credentials or private media in a support message.

See the Privacy Policy and Terms of Service for data handling, acceptable use, and account terms.