Request deletion from the web

1. Sign in to the GoFaceless account you want to delete.
2. Open Settings, Account, then choose Delete your account.
3. Choose what happens to every workspace you own. A workspace can be transferred to an eligible member or deleted with the account.
4. Review the deletion notice and confirm your identity with your password or the same Google account used for GoFaceless.
5. Submit the final confirmation. GoFaceless displays the scheduled date and sends an account notice.

The request remains cancellable for 30 days. During that window, return to Settings, Account to review its status or cancel it. After processing begins, deletion cannot be undone.

Email support@goagentic.com from the address associated with your account, or use the GoFaceless contact page. State that you want to delete your GoFaceless account and identify the workspace names you remember. Support must verify account and workspace ownership before scheduling deletion.

Never send a password, one-time code, OAuth token, API key, signed media URL, or private customer media in the request.

When you choose to delete a GoFaceless-managed workspace, cancellation of its subscription begins as part of the deletion process. Existing payments are not automatically refunded. If you cancel the account-deletion request, a subscription already canceled for workspace deletion is not restarted automatically.

A subscription purchased through Google Play, the Apple App Store, or another external store must also be canceled in that store to prevent renewal. Deleting your GoFaceless account does not replace the store's cancellation process.

Workspaces selected for deletion and their projects, videos, account settings, and stored creative media are removed through the account-deletion process. Content in a workspace you transfer remains with its new owner.

GoFaceless retains limited records when needed for billing reconciliation, fraud and abuse prevention, safety review, legal obligations, and accounting. These can include identity and billing references, store purchase authority and transaction history, and Google Play purchase tokens and their cryptographic digests. Content reports remain available to authorized staff after account or media deletion. A retained content report can include the reporting account, workspace, project or session identifiers, the selected reason, the description supplied by the reporter, and the staff review record.

Retained records are access restricted and are not kept as active creative projects. Their retention follows the applicable operational and legal need. Review the GoFaceless Privacy Policy or contact privacy@goagentic.com with questions about personal data.