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Email support@goagentic.com or use the support form in GoFaceless Settings while signed in. We can help with accounts, subscriptions, video sessions, publishing, the REST API, webhooks, OAuth connections, MCP hosts, and the companion CLI.

Include the affected feature, approximate event time, what you expected, and a safe request or session identifier when one is available. A concise reproduction lets us trace the action without needing the private creative content itself.

Do not send a password, OAuth token, API key, authorization code, signed media URL, complete private prompt, or customer media by email. GoFaceless support will not ask you to paste a credential into chat or email. If an agent connection appears unexpected, disconnect it in Settings first, preserve the approximate event time, and then contact support.

For privacy requests and questions about personal data, email privacy@goagentic.com. For legal notices, email legal@goagentic.com. Include enough information to identify the relevant account or organization, but do not include active credentials.

Before opening an integration ticket, review the GoFaceless developer documentation, the public OpenAPI schema, and the versioning and deprecation policy. For a failed API request, include the HTTP status, stable problem code, request ID, and whether the request used live or sandbox mode.

Read the Privacy Policy, Terms of Service, and support safety guidance for more detail.